FAQ

Q. Do I have to be in shape to do Pilates?

No! Anyone can start Pilates and any level. It will be catered to meet you where you are.

Q. How often should I do Pilates each week?

The ideal practice of Pilates is 3 times per week. However, you need to take into consideration – time, finances, stress level, and burning out. We suggest starting with one session (100% more than you are doing now!) and adding more sessions when you can. You can also try a Bar class. You will see results quickly if you do more sessions each week.

Q. Why is there a 24 hour cancellation policy? What if I get sick or have an emergency?

We have a 24 hour cancellation policy because we are a professional studio and our teachers reserve the time and keep it available for each client. They are booked by the hour in each shift. 24 hours allows the studio and teacher to book another client and fill that void. We know that unforeseen emergencies come up. However, traffic, work and being under the weather are cancellations so please always cancel ahead of time if you foresee that happening.

Q: How do I cancel a class?

If you pre-register for a class online, and choose to cancel your reservation, you must do so at least 24 hours in advance of your scheduled class by emailing, texting, or calling the studio or cancelling your session online. If you fail to cancel your reservation in at least 24 hours in advance, we will deduct a class from your account. If you are one of many who pre-register for “reoccurring” visits throughout the month, make sure you check your schedule so you don’t receive “no show” charges to classes you don’t intend to attend.

Q. How long do I need to take Pilates for me to see changes in my body?

In less than one month you will feel a difference and hopefully even see one. Everyone responds differently but wonderful changes will happen if you commit to doing Pilates every week! “10 sessions- Feel the difference. 20 sessions- See the difference. 30 sessions- Have a new body!” -Joseph Pilates

Q: What should I wear?

Comfortable clothing that allows for movement. Most clients wear Yoga pants & a tank/tee shirt that is neither constricting nor too loose. Your clothing doesn’t need to be skin tight, but it does help if it is more on the fitted side (helps your instructor see the way your body moves). Non-slip tread socks, yoga socks, or grippy socks are highly recommended.

Q: Do you take walk-in appointments?

We do not! All appointments & classes are by appointment only or pre-registration only.

Q: What is the best way to book an appointment?

The best way to book an appointment is by using our online booking system (MindBody). This user friendly software allows you access your trainer’s availability and enables you to book your appointment in advance to match your own schedule. By using this tool you will save time by reducing the need for phone calls and email and all that back and forth traffic.

Q: What do I do prior to my first appointment?

Prior to you first appointment, please create an account online. It will help us to review your goals and objectives prior to your first visit and help you save time. You will need to register on our home page by clicking register button. Please memorize your login and password as you will use it in the future to book your appointments.

Q: What do I do prior to my first appointment if I have a groupon or any special?

Prior to you first appointment, even if you have a special, please create an account online. It will help us to review your goals and objectives prior to your first visit and help you save time. You will need to register on our home page by clicking register button. Please memorize your login and password as you will use it in the future to book your appointment. After your account is created, review the schedule and call or email the studio with your preferred time and your coupon expiration.

Q: Can I stop in and talk to someone?

We’d love for you to stop in and take a tour or our studio, however since we are not staffed with a full-time receptionist & all of our sessions/classes are by appointment only, you may come during a time when we are serving a client. We have business cards available in inside the studio. If you want to pop in & chat, it may be best to call/email ahead of time.